Shipping policy

At Little Genz, every order is packed with care to ensure your newborn essentials reach you safely.

Order Processing

Orders are usually processed within 24–48 hours after successful payment.
Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery timelines:

Metro Cities: 2–5 Business Days
Other Cities & Towns: 3–7 Business Days
Remote Areas: Delivery may take slightly longer depending on courier availability.

Please note that delivery timelines are estimates and may vary during festivals, weather conditions or unforeseen logistics delays.

Order Tracking

Once your order is shipped, you will receive a tracking link via Email or WhatsApp (where applicable).

Shipping Charges

Shipping charges (if applicable) are displayed during checkout before payment.

Delivery Attempts

Our courier partners generally make multiple delivery attempts. If the order cannot be delivered due to incorrect address, unavailable recipient or repeated failed attempts, the parcel may be returned to us.